dbtk66 Privacy Policy — How We Collect, Use, and Protect Your Data

1. Introduction

This Privacy Policy ("Policy") describes how dbtk66 ("dbtk66", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("Player", "User", "you") who visit or register an account on the dbtk66 platform, accessible at https://dbtk66.app and all associated subdomains and mobile-optimised versions thereof.

dbtk66 takes data privacy seriously. We are committed to handling your personal information responsibly, transparently, and in a manner consistent with applicable data protection principles. This Policy is designed to give you a clear understanding of our data practices so that you can make informed decisions about the information you share with us.

By accessing the dbtk66 platform, creating a player account, or using any feature or service offered on this website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy should be read together with the dbtk66 Terms & Conditions and Responsible Gaming Policy.

2. Who We Are

dbtk66 is an online casino and sports betting platform that serves players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. The platform offers casino games powered by certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as sports betting markets covering cricket, football, kabaddi, and other events.

For the purposes of this Privacy Policy, dbtk66 acts as the data controller in respect of the personal information collected through the platform. As data controller, dbtk66 determines the purposes and means by which personal data is processed. Where dbtk66 engages third-party service providers to process data on its behalf, those providers act as data processors and are bound by appropriate data processing agreements.

For any privacy-related queries, you may contact us at: [email protected]

3. Personal Data We Collect

dbtk66 collects personal data in several categories, depending on how you interact with the platform. The table below summarises the main categories of personal data we may collect and hold about you:

Where dbtk66 is required by law or operational necessity to collect certain personal data and you decline to provide it, we may be unable to open or maintain your account, process transactions, or provide the requested service.

4. How We Collect Your Data

4.1 Directly from You

The majority of personal data dbtk66 holds about you is provided directly by you during the account registration process, when completing KYC verification, when making deposits or withdrawals, when contacting customer support, or when responding to promotional surveys or competitions. You should ensure that any information you provide to dbtk66 is accurate, complete, and kept up to date.

4.2 Automatically Through the Platform

When you visit or interact with the dbtk66 platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser characteristics, pages visited, links clicked, session duration, and game interaction data. This automated data collection is necessary for the platform to function correctly and securely.

4.3 From Third Parties

dbtk66 may receive personal data about you from third-party sources in limited circumstances. These include:

• Payment Providers: Transaction confirmation data from bKash, Nagad, Rocket, Upay, and partner banks to verify deposits and withdrawals.
• KYC Verification Services: Identity verification results from third-party identity verification providers used to confirm the accuracy of documents you have submitted.
• Fraud Prevention Services: Risk signals and fraud indicators from third-party fraud detection providers used to protect the integrity of the platform.
• Analytics Providers: Aggregated, anonymised behavioural data from third-party analytics tools used to understand how players interact with the platform and improve the user experience.

5. How We Use Your Personal Data

dbtk66 uses the personal data it collects for the following purposes:

• Account Management: Creating, maintaining, and managing your dbtk66 player account, including processing registrations, verifying your identity, and handling account closures.
• Transaction Processing: Receiving and processing deposits and withdrawals in Bangladeshi Taka (BDT) via supported payment methods, and maintaining accurate transaction records.
• Identity and Age Verification: Confirming that you are at least 18 years of age and that the personal details you have provided are accurate and genuine, in compliance with our 18+ policy.
• Responsible Gaming: Monitoring gameplay patterns for signs of problem gambling, administering self-exclusion requests, deposit limits, and session time reminders, and proactively reaching out where player welfare concerns arise.
• Fraud and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, account takeover, and other security threats to the platform and its players.
• Customer Support: Responding to your support enquiries, resolving disputes, investigating complaints, and communicating important account notifications.
• Platform Improvement: Analysing anonymised usage data to understand player behaviour, optimise the user experience, develop new features, and improve game selection and performance.
• Marketing Communications: Sending you information about promotions, bonuses, and new features at dbtk66, where you have given explicit consent to receive such communications. You may withdraw this consent at any time.
• Legal Compliance: Meeting obligations under applicable laws and regulations, including anti-money-laundering requirements, and responding to lawful requests from competent authorities.

6. Legal Basis for Processing

dbtk66 processes personal data on the basis of one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your player account and provide the services you have requested, including account management, game access, and payment processing.
• Legal Obligation: Processing is necessary to comply with applicable legal and regulatory obligations, including anti-money-laundering checks, age verification requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing is necessary for the legitimate interests of dbtk66, including fraud prevention, platform security, abuse detection, and business analytics, provided those interests are not overridden by your rights and interests.
• Consent: Where processing is based on your consent — for example, for marketing communications or the use of non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

7. Sharing Your Personal Data

dbtk66 does not sell or rent your personal data to any third party. We may share your personal data only in the following limited and controlled circumstances:

7.1 Service Providers and Data Processors

dbtk66 engages trusted third-party service providers to assist in operating the platform. These providers may include payment processors (bKash, Nagad, Rocket, Upay, partner banks), KYC and identity verification services, fraud detection and risk management providers, cloud hosting and infrastructure providers, and customer support platform providers. All such providers are contractually bound to process your data only on dbtk66's instructions and in accordance with this Privacy Policy.

7.2 Game Providers

Certain technical data — such as your session token and game interaction data — is shared with certified game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to enable the delivery of their games within the dbtk66 platform. This data sharing is limited to what is strictly necessary for game functionality.

7.3 Legal and Regulatory Authorities

dbtk66 may disclose personal data to competent governmental, regulatory, or law enforcement authorities where required to do so by applicable law, by court order, or where dbtk66 reasonably believes that disclosure is necessary to prevent serious harm, fraud, or illegal activity.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving dbtk66, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is processed as a result.

8. Cookies and Tracking Technologies

dbtk66 uses cookies and similar tracking technologies to provide and improve the platform experience. Cookies are small text files stored on your device that allow the platform to recognise your browser and remember certain information across sessions.

dbtk66 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Remember your preferences and settings, such as your preferred language and display options, to personalise your experience across visits.
• Performance and Analytics Cookies: Collect anonymised data about how players interact with the platform — which pages are visited most, where users encounter errors, and how navigation flows are used — to help dbtk66 improve the service.
• Marketing Cookies: Track your interactions to enable relevant promotional communications. These are only set where you have provided explicit consent.

You may manage your cookie preferences at any time via your browser settings. Please note that disabling certain categories of cookies may affect the functionality or appearance of the dbtk66 platform.

9. Data Retention

dbtk66 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, to meet anti-money-laundering record-keeping obligations and to resolve any late-arising disputes.
• Transaction Records: Deposit and withdrawal records are retained for a minimum of five (5) years from the date of the transaction, in line with standard financial record-keeping requirements.
• KYC Documentation: Identity verification documents are retained for five (5) years following account closure or the date of verification, whichever is later.
• Support Communications: Customer support correspondence is retained for three (3) years following the closure of the relevant support ticket, to enable quality assurance and dispute resolution.
• Marketing Consent Records: Records of your marketing consent status are retained for three (3) years following the withdrawal of consent, to demonstrate compliance.
• Technical Log Data: Server logs and technical data are retained for up to twelve (12) months and then purged, unless required for an active fraud investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

10. Your Data Rights

As a dbtk66 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of Access: You have the right to request a copy of the personal data dbtk66 holds about you, along with information about how it is processed.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held about you is corrected or completed without undue delay.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to dbtk66's legal obligations to retain data for defined periods (see Section 9).
• Right to Restrict Processing: You have the right to request that dbtk66 restricts the processing of your personal data in certain circumstances, for example while the accuracy of data is contested.
• Right to Data Portability: You have the right to receive personal data you have provided to dbtk66 in a structured, commonly used, machine-readable format, and to request that it be transferred to another controller where technically feasible.
• Right to Object: You have the right to object to processing based on legitimate interests, and to opt out of direct marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

11. Children's Privacy

The dbtk66 platform is strictly for adults aged 18 years and above. dbtk66 does not knowingly collect, process, or store personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor may have created a dbtk66 account or provided personal information to us, please contact us immediately at [email protected] and we will take prompt action to investigate and, where confirmed, delete the relevant data and close the account.

We strongly encourage parents and guardians to use device-level parental controls and internet filtering tools to prevent minors from accessing gambling platforms, including dbtk66.

12. Security Measures

dbtk66 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the dbtk66 platform.
• Encryption of sensitive data at rest, including financial information and KYC documents.
• Role-based access controls that limit employee access to personal data on a strict need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of the platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised login.
• Automated fraud monitoring systems that flag unusual account activity for human review.
• Incident response procedures to contain, investigate, and notify affected parties in the event of a data breach.

While dbtk66 takes all reasonable precautions to safeguard your data, no system connected to the internet can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials and device. If you suspect that your dbtk66 account has been compromised, please contact support immediately.

13. Third-Party Links and Services

The dbtk66 platform may contain references to third-party services, including payment providers and game studios, whose own privacy practices may differ from those of dbtk66. These third parties operate their own platforms and privacy policies, over which dbtk66 has no control. dbtk66 is not responsible for the privacy practices of third-party services accessed through or in connection with the dbtk66 platform.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your dbtk66 account, particularly your chosen mobile payment provider (such as bKash, Nagad, or Rocket), to understand how your data is handled by those services.

14. Updates to This Privacy Policy

dbtk66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the features offered on the platform. When material changes are made, we will provide notice to registered players via the email address associated with their account or via a prominent notification on the platform homepage, with reasonable advance notice before the changes take effect.

The "Last Revised" date displayed at the top of this document will be updated each time the Policy is modified. Your continued use of the dbtk66 platform after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not accept the changes, you must cease using the platform and contact us to close your account before the effective date.

The most current version of this Privacy Policy is always available on this page and supersedes all previous versions.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which dbtk66 processes your personal data, please contact our support team using the details below. All privacy-related enquiries are handled with strict confidentiality.

For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit the Responsible Gaming page for full guidance and available tools. For details of your rights and obligations when using the dbtk66 platform, please review the Terms & Conditions.